Questions and answers
Short answers about delivery, returns, payment and our products.
We deliver in 5 to 8 working days, anywhere in the Netherlands. You get an email when your parcel ships.
Everyone in the house. Face, hair and body care for women and men, and a mild shampoo and two washes for babies. Each product page says who it suits.
For now we deliver in the Netherlands only. Other countries follow; join the list and you hear it first.
iDEAL, PayPal, Apple Pay, Visa and Mastercard. Checkout shows the full amount, shipping included, before you pay.
Pick your concern, or take the routine quiz. Both end in one or two products to start with, not a shelf full.
Yes, within 30 days of receiving it; the withdrawal form takes a minute. A sealed product cannot come back once the seal is broken, unless it is faulty. The details are under Shipping and returns.
Join the list in the footer. Your code arrives by email and works once, on your first order.
On every product page under Ingredients: the full list, in the order on the label. The key ingredients are explained above it.
In the European Union, under EU cosmetics rules, fresh for your order. That is why delivery takes 5 to 8 working days.
